Southwest Wisconsin Library System

If you need help with:

Contact:

Backup:

Helpful Links:

HORIZON

• A title that's not in the database

• What Dewey Decimal number to use

• MARC record question

• Call number question

• Entering an item barcode to a bib record

• Running circulation reports in Horizon

• Problems with Horizon connection or screens

• Online catalog (iPAC or HIP) customization

• NETSouthwest issues

• WISCAT Interlibrary Loan requests

SYSTEM COLLECTIONS

• Borrowing Reading Readiness Kits

• Borrowing Infant Todder Kits (ITK)

• Borrowing laptops

• Audio Book Circuit (ABC) [Joining, problems)

NETWORK

• Internet or Email not functioning

• Automation contract

• Network issues

• Computer problems/questions

• Newly-purchased PC to be put on network

• Software applications (Publisher, Office, etc.)

• Newsletter, SWLS website

• Your library's webpage

• Posters, brochures, graphics, bookmarks

SUPPLIES: ORDERS & REFILLS

• Library cards, Patron & Item barcodes

• Paper, Removeable tape, Receipt printer rolls

• Patron application forms (no charge)

• Computer purchases [State procurement]

CERTIFICATION & CONTINUING EDUC.

• Courses for Wisconsin Public Library Director Certification

• Library Director certification questions

• Continuing Educ. workshops

• Library Conferences

• Van Delivery

• Intrasystem delivery slips (blue)

• Multitype Intrasystem slips (blue)

• Intersystem delivery slips (pink)

YOUTH SERVICES

• Summer Library Program (SLP) information

• Accucut dies

• Youth Services questions

• Youth Services newsletter, Streamings

• Library's Annual Reports

• Library Advocacy

• Grants & Funding (including LSTA)

• Wisconsin Library Law

• Public Library Administration Issues

• Trustee Training

Trustee Essentials: A Handbook for Wisconsin Public Library Trustees